Is delivery free?
Yes! We offer free delivery throughout the United Kingdom. We work with trusted couriers to ensure you receive your order quickly and safely.
How do I know which size to choose?
Each product comes with a detailed size guide. If you’re between two sizes, we recommend choosing the larger one for greater comfort.
How long will it take for my order to arrive?
All orders are processed within 1 to 3 working days. Once dispatched, delivery takes between 7 and 12 working days within the United Kingdom. You will receive an email with the tracking number as soon as your order has been dispatched.
Can I return a product if I don’t like it?
Yes, we accept returns within 30 days of delivery. Items must be unused and in their original packaging with all tags intact.
To initiate a return, email us at info@theatelierlondon.uk with your order number.